Additional character files such as Dot, Hoverbot, Scribble, or other Microsoft Agent components that are required for specific Microsoft Agent enabled applications will not be installed by this hotfix. Note The hotfix installs only the Microsoft Agent core components and the Merlin character. To resolve this issue, download and install Hotfix 969168 to install Microsoft Agent to your computer. To do this, click the View and request hotfix downloads link at the top of this article and follow the instructions. However, you can download Microsoft Agent as a hotfix for your Windows 7 computer. Microsoft Agent is not included in Windows 7, and it will not be included in any later versions of the Windows operating system. This issue occurs because Microsoft Agent has been discontinued with the release of Windows 7. This issue can occur with applications such as Microsoft Office XP, Microsoft Office 2003, and any program that uses Microsoft Agent. However, you cannot use the Office Assistant. The Help window can be used in the standard manner.

This product is available in the Office System Pack. The Office Assistant requires Microsoft Agent 2.0 or later versions. When starting a program in Windows 7, you may receive an error associated with Microsoft Agent, after receiving the error message the program may crash.įor example, when you use Microsoft Office XP and you press F1 to open the Office Assistant, you receive the following message: If this article does not answer your question, click this button to pose your question to other community members at Microsoft Community: For more information about the phasing out of Microsoft Agent, see (VS.85).aspx. The characters included Clipit (the paper clip), The Dot (a shape-shifting and color-shifting smiley-faced red ball), Hoverbot (a robot), and The Genius (a caricature of Albert Einstein).The characters would interact with users by offering help with tasks currently being performed. Some examples of the Microsoft Agent characters are the Office Assistants. Microsoft Agent is a set of software services that supports interactive characters within the Microsoft Windows display. Windows 7 Service Pack 1 Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Ultimate More.

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